4 Steps to Launch

From signup to live
in 20 minutes

No IT team, no integration project, no complex setup. Just a conversation with our AI, a few QR codes, and your guests start talking.

1
Create Your Account
2 minutes

Sign up in 30 seconds

Just your hotel name, your email, and a password. That's it. No credit card, no contract, no meetings. Your 14-day free trial starts immediately.

  • No credit card required to start
  • 14-day free trial with full features
  • Instant access to the dashboard
  • Works with any hotel size — from 5 to 500+ rooms
Start Free Trial
2
AI-Guided Setup
~15 minutes

Chat with our AI to configure everything

Forget filling forms. Our AI interviews you about your hotel — rooms, restaurants, spa, services, policies — like chatting with a consultant. It structures everything automatically.

  • Conversational setup — just answer naturally
  • AI suggests smart defaults for your hotel category
  • Upload menus, floor plans, or photos — AI extracts the data
  • Save progress and resume anytime
  • Covers 12 topics: rooms, F&B, spa, transport, policies, branding…
Onboarding — Rooms
Rooms
Great! Now let's set up your room types. How many room categories do you have? For example: Superior, Deluxe, Suite, etc.
3 types 4 types 5+ types
We have 4 types: Superior (floors 3-8), Deluxe (9-12), Junior Suite (13-14) and Presidential Suite on 15th floor. Check-in at 2 PM, check-out noon.
Perfect! I've structured your room setup:
4 Room Types
• Superior — Floors 3-8
• Deluxe — Floors 9-12
• Junior Suite — Floors 13-14
• Presidential Suite — Floor 15
Check-in: 2:00 PM · Check-out: 12:00 PM
Now, how many rooms total, and what's the numbering pattern?
23% · Rooms
3
Print & Place
3 minutes

Download QR codes for every room

Once the onboarding is complete, HelloStay automatically generates a unique QR code for each room. Download them, print them, and place them on nightstands, in lobbies, at the pool.

  • One unique QR code per room — auto-generated
  • Guest scans → opens instant web app (no download)
  • Daily rotating access codes for security
  • Works on any smartphone camera
  • Print-ready PDF or individual PNG downloads
QR Codes — The Grand Palace Hotel
Room 301
Superior
Room 912
Deluxe
Room 1401
Junior Suite
Room 1501
Presidential
Lobby
Common Area
⬇ Download All (PDF)
4
Go Live
Instant

Guests scan, speak, and get instant help

A guest scans the QR code on their nightstand, enters the daily code, and starts chatting with your AI concierge. Voice or text, in any of 20+ languages. No app to download.

  • Instant web app — works on any smartphone, no download
  • Voice-first: guests speak naturally in their language
  • AI handles room service, spa bookings, transport, FAQs
  • Rich cards: menus with prices, booking confirmations, directions
  • Push notifications: “Your taxi is here”, “Room service on the way”
H
The Grand Palace Hotel
Online · Room 912
Welcome to The Grand Palace Hotel! I'm your AI concierge. How can I help you today?
2:30 PM
🎤 Voice · 日本語
スパの予約をしたいのですが
2:31 PM · 🔊
もちろんです! 🧖‍♀️ 当ホテルのスパメニューはこちらです:
💆 Serenity Spa
タイマッサージ 60分 ฿2,200
アロマテラピー 90分 ฿3,500
カップルスパ 120分 ฿6,800
2:31 PM · 🔊
Type a message...
🎤
Behind the Scenes

Your staff sees everything in real time

While the AI handles 85%+ of requests automatically, your team monitors every conversation from a clean, real-time dashboard. They can take over at any moment when the human touch matters.

  • Real-time conversation feed across all rooms & languages
  • Automatic translation — staff reads everything in their language
  • One-click human takeover for complex requests
  • Smart ticket routing: F&B, housekeeping, maintenance, spa
  • Analytics: response times, top requests, guest satisfaction
Staff Dashboard — Live
12
Active Chats
3
Open Tickets
<3s
Avg Response
87%
Auto-Resolved
912
Room 912 Just now
Spa booking confirmed — Aromatherapy 4:00 PM
🇯🇵 AI
305
Room 305 2 min ago
Room service order: Wagyu Burger, ETA 30 min
🇨🇳 AI
1401
Room 1401 5 min ago
AC not working — maintenance ticket created
🇷🇺 HUMAN
Onboarding Details

12 topics, one conversation

Our AI walks you through every aspect of your hotel. No forms, no spreadsheets — just answer naturally and we structure everything for you.

🏨
General Info
Name, address, star rating, phone, languages spoken
🛏️
Rooms
Room types, floor plans, amenities, check-in/out times
🍽️
Restaurants
Each venue, cuisine, hours, dress code, signature dishes
🛎️
Room Service
Hours, menu items, prices, delivery times
🧖
Spa & Pool
Treatments, prices, hours, pool features
🚕
Transport
Airport transfers, taxis, parking, nearest metro
📶
Services
WiFi, concierge, housekeeping, laundry, business center
🗺️
Local Area
Attractions, hospitals, pharmacies, local tips
📋
Policies
Cancellation, children, pets, smoking, payment methods
🎨
Branding
Bot name, personality, tone, welcome message
👥
Departments
Reception, housekeeping, F&B, maintenance routing
Generate
AI creates your config, prompt, rooms & QR codes

Ready to get started?

Setup takes 20 minutes. Your first 14 days are free. No credit card required.

No credit card required · Cancel anytime · Setup in 20 minutes