AI Concierge for Hotels

Your guests speak. HelloStay understands.

The AI voice concierge that speaks 20+ languages, handles requests 24/7, and delights your guests — no app download, no complex setup.

Trusted by 50+ hotels
across Southeast Asia
H
The Grand Palace Hotel
Online — HelloStay Concierge
Type a message...
🌐
Languages
20+ supported
🎤
Voice AI
Real-time

Your front desk handles 200+ questions a day. Most are the same ones.

HelloStay handles the repetitive. Your team focuses on what matters.

🔁
"What time is breakfast?"
→ HelloStay

Answered instantly, every time, in any language. Your staff never repeats themselves again.

🌏
"Lost in translation"
→ HelloStay

A Chinese guest speaks Mandarin. Your Thai staff understands instantly. Real-time voice translation, both ways.

🕐
"3 AM room service"
→ HelloStay

HelloStay never sleeps. Takes orders, books taxis, answers questions — your staff gets notified only when needed.

Live Demo

Try it now. No signup needed.

This is a real AI concierge configured for a fictional 5-star hotel. Type or speak in any language.

The Grand Palace Hotel Bangkok
Live AI
Try asking
🕐 What time is checkout?
🚕 I need a taxi to the airport
💆 Book me a spa treatment
📶 What's the WiFi password?
🍽️ Room service menu please
客房服务菜单是什么?
Chinese — Room service menu
プールは何時まで?
Japanese — Pool hours
Какой пароль от Wi-Fi?
Russian — WiFi password
Welcome to The Grand Palace Hotel! 🏨 I'm your AI concierge. I can help with room service, bookings, transport, and more. How can I assist you today?
🔊 Listen to response
Setup

Live in 20 minutes. Seriously.

No IT department needed. No integration project. Just a conversation.

💬

Tell us about your hotel

Our AI interviews you about your property — rooms, restaurants, spa, services. Like chatting with a consultant, not filling a form.

⏱ ~15 minutes
📱

Print QR codes

We generate a unique QR code for each room. Place them on nightstands, in lobbies, at the pool. That's it.

⏱ ~3 minutes
🌍

Guests start talking

Guests scan, speak in their language, and get instant help. Your staff monitors everything from a simple dashboard.

⏱ Instant

Everything your guests need

A complete AI concierge that handles voice, text, translations, bookings, and more — in any language, anytime.

🎤

Voice-First AI

Guests speak naturally in their language. No typing needed. Real-time speech-to-text and text-to-speech.

🌐

20+ Languages

Chinese, Japanese, Korean, Thai, Russian, Arabic, and more. Real-time translation for both guests and staff.

📱

No App Required

QR code opens an instant web app. Works on any phone. Can be installed as a home screen icon. Zero friction.

🔔

Smart Notifications

Taxi arriving, room service on the way, spa confirmed. Guests stay informed in real-time with push notifications.

🎫

Ticket System

Every request becomes a trackable ticket routed to the right department. Nothing falls through the cracks.

👤

Human Takeover

AI handles 85%+ of requests automatically. Your team steps in seamlessly when the human touch matters most.

Staff Dashboard

Your team sees everything. Controls everything.

A clean, real-time dashboard that gives your staff full visibility over guest conversations, requests, and tickets — across all languages.

  • Real-time conversation monitoring across all rooms
  • Automatic translation — staff reads everything in their language
  • One-click takeover when human touch is needed
  • Ticket routing to housekeeping, F&B, maintenance
  • Analytics: response times, top requests, satisfaction
See it in action
Luxury hotel lobby
📊
85% of requests automated Average response time: under 3 seconds

Hotels love HelloStay

Don't take our word for it — here's what hoteliers say.

★★★★★

"Our Chinese and Japanese guests can finally communicate effortlessly. The voice feature is a game-changer for us."

Somchai Patel
GM, The Riverside Resort — Bangkok
★★★★★

"Setup took 15 minutes. Literally. We were live the same afternoon. Our front desk team is finally free to focus on real hospitality."

Yuki Tanaka
Owner, Boutique Stay — Chiang Mai
★★★★★

"We reduced front desk calls by 70%. The 3AM room service requests are now handled without waking anyone up."

Alex Dupont
Director of Ops, Indigo Hotels — Phuket
50+
Hotels
20+
Languages
85%
Requests automated
<3s
Response time

Simple pricing. No surprises.

Start free. Scale when you're ready. No setup fees, no hidden costs.

Starter
$79/mo
For small hotels & guesthouses
  • Up to 50 rooms
  • 5 languages
  • Text chat only
  • Basic dashboard
  • Email support
Start Free Trial
Enterprise
Custom
For hotel chains & resorts
  • Unlimited rooms
  • 20+ languages
  • Voice + Text AI
  • Unlimited properties
  • PMS integration
  • WhatsApp & LINE
  • API access
  • Dedicated manager
  • 99.9% SLA
Contact Sales

Ready to let your guests say hello?

Setup takes 20 minutes. Your first 14 days are free. No credit card required.

No credit card required · Cancel anytime · Setup in 20 minutes